Course Catalogue

Course List

Course 1 - Project Management Fundamentals

Total Duration: 8 hours (1 day) In Class, plus 8 hours Online Cyberschool (3 month licence)

Course Overview

This course is designed to provide knowledge and skills necessary to successfully understand the framework of project management. Project Management is a formalized, structured approach that is integral to how an organization functions. Projects have become increasingly complex and in order to meet objectives successfully project processes have become critical to project execution. This course covers both knowledge and practical tools and relates everything to the understanding of foundational processes, systems and methodologies.

Key Outcomes

Upon completion of this course, participants will be able to:

  • Demonstrate a more formalized understanding of project management terminology and associated methodologies, tools and techniques
  • Understand the project lifecycle and how to break it down into smaller more manageable knowledge areas/stages/phases
  • Develop basic templates for the entire project lifecycle
  • Understand how to kick off a project and set it up following best practices and a standardized, repeatable approach
  • Work with Business Partners to develop content of deliverables
  • Identifies all project dependencies and risks, ensuring they are effectively managed
  • Negotiate and issue project documentation as agreed to by Sponsor and involved Stakeholders

Content

The approach described within this manual is based on both field experience and best practices. The primary methodology referenced is from the Project Management Institute (PMI). This approach is globally recognized and followed. This content has been approved and certified by the Project Management Institute. It provides 8 PDUs towards maintaining the credits for your PMP Certification (PMI CCRs). The intended audience for this content can be very diverse and include all members of a project team and all levels of experience.

Table of Contents

Introduction

  • Welcome
  • Overview
  • Purpose Of This Course
  • Workbook Structure And Content

What Is Project Management

  • Defining a Project
  • Project Management Competency
  • Value of Project Management
  • Benefits Of A Project Methodology

Project Framework

  • Project Life Cycle
  • Project Process Groups
  • Project Management Knowledge Areas

Setting Up A Project

  • Project Stakeholders
  • Organization Structures
  • Roles And Responsibility
  • Project Documents

Main Focus In A Project

  • PM Triangle
  • Causes of Project Failure
  • Causes of Project Success

Appendices and Exercises

  • Project Definitions
  • Project Templates
  • Local Project Management Associations and Readings
  • Project Management Framework
  • Project Competencies
  • Project Exercises

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Course 2 - Advanced Project Management

Total Duration: 16 hours (2 day) In Class, plus 24 hours Online Cyberschool (3 month licence)

Course Overview

This course content was designed to centralize the information that is associated with best practices of Project Management. It is intended that the processes included within will serve as tools and guidelines for the routine activities and responsibilities associated with project management and client interaction. The course offers a descriptive standard of generally accepted principles for project management that have been proven and shown value over time. Information has been detailed from several different perspectives, and provides input on all stages of the project life cycle.

Much focus of this guidebook is on the commonality of activities amongst different types of projects. All projects have similar core elements, which provides an opportunity for collaboration and increased levels of reuse. Ultimately, this results in a standardized vocabulary and delivery methodology, greatly facilitating the communication between all Employees.

This course covers both basic concepts of project management and in-depth essential elements for managing successful projects. Focusing on the globally accepted practices of project management recognized by the Project Management Institute, Inc. (PMI®) PMBOK® 5th Edition, this course offers you a standards-based approach to successful project management across application areas and industries.

Typical roles that this book has been designed for people that work on project teams, team leads, project managers, managers involved with projects, among others. This course describes project management concepts, definitions, life cycles, knowledge areas, inputs, tools, techniques and outputs. It is not a detailed, descriptive policy manual but rather a collection of knowledge, guidelines on how to deliver projects in a standardized, structured approach. The overall goal of this course is to provide knowledge and training based on the correct application of the included theories, tools and techniques to enhance the probability of success of a project.

Key Outcomes

Upon completion of this cours, participants will be able to:

  • be prepared to successfully write the PMP certification exam
  • initiate a project
  • plan, monitor and control project, including work, schedules, costs, quality, staffing, communications, risks, contracts
  • develop project schedules, cost estimates and budgets
  • analyze project risks
  • plan project procurement
  • execute project work
  • ensure mitigation/contingency plans are in place for identified risks
  • provide project management coaching and overall team leadership for project team members
  • manage client relationships as they pertain to projects assigned and deal with individuals at all levels of organization
  • prioritize and manage own workload and the workload of project team members in order to deliver quality results and meet timelines
  • execute project management deliverables within budget and as per the approved project plan
  • provide advice and guidance to business partners as required regarding best practices in project management

Content

The approach described within this manual is based on both field experience and best practices. The primary methodology referenced is from the Project Management Institute (PMI). This approach is globally recognized and followed. This content has been approved and certified by Canadian Construction Association and the Project Management Institute. It provides 38 PDUs towards maintaining the credits for your PMP Certification (PMI CCRs). The intended audience for this content can be very diverse and include all members of a project team and all levels of experience.

Table of Contents

  1. Introduction to Project Management
  2. Initiating
  3. Planning
  4. Executing
  5. Monitoring and Controlling
  6. Closing
  7. Supporting Knowledge Areas
  8. Agile and Digital Practices
  9. PM Tools and Advancement

Note: Detailed course outline available upon request, this course meets all pre-requisites to challenge the PMP exam, and has 100% passing rate success rate.

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Course 3 - Work Breakdown Structure and Scheduling

Total Duration: 8 hours (1 day) In Class plus 8 hours Online Cyberschool (3 month licence)

Course Overview

The Work Breakdown Structure (WBS) gives a snapshot of the high level deliverables and how they are broken down into the lowest level work packages. The WBS can be described as a deliverable oriented hierarchy that defines all the work and only the work of the entire project. It also serves as the platform agreement from which the rest of the project planning will be based on (e.g. estimating costs, resources, timing, etc). Often it is documented as a diagram similar to the concept of a “family tree” diagram.

Key Outcomes

Upon completion of this course, participants will be able to:

  • Oversee the project management process and project deliverables for assigned projects
  • Work with business partners to develop content of deliverables
  • Take a large level project and break it down into smallest tasks, sequencing the activities
  • Overall team leadership for project team members

Content

The approach described within this manual is based on both field experience and best practices. The primary methodology referenced is from the Project Management Institute (PMI) with customizations from multiple other methodologies (based on work breakdown concepts). It is recommended to align the teachings of this course with an existing methodology that exists within the organization. If a methodology does not exist samples can be provided through custom course development.

Table of Contents

  1. Introduction
  2. What is a WBS (Work Breakdown Structure)
  3. Project Lifecycle alignment with a WBS
  4. Tools and Techniques in developing a WBS
  5. Templates
  6. Evolution of a WBS

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Course 4 - Change Control & Risk Management

Total Duration: 8 hours (1 day) In Class plus 8 hours Online Cyberschool (3 month licence)

Course Overview

This course is designed to provide alignment, knowledge, tools and understanding of change management. The focus is how a company can maintain momentum through a transition or change and how to minimize the time spent in the bottom of the “transition curve” and move through the stages easier and quicker. It provides a common framework, tools, templates and techniques based on best practice concepts, methodologies to manage risk (in a formal manner).

Key Outcomes

Upon completion of this course, participants will be able to:

  • Understand fundamentals of change and four phases of change/transition
  • Identify steps of change process and choose response strategies
  • Identify obstacles to change and how to better manage change
  • Change Management tools and techniques
  • Improve understanding of how risk is part of business and how to lead teams to successfully identify, analyze and respond to risk
  • Understand concepts and tools to respond to risk and conduct root cause analysis to understand why the risk occurred and how to learn from it
  • Receive and improve templates, systems, tools & techniques

Content

The key is for all roles to work from one common, structured approach. Teaching approach varies and is adapted based on class level of knowledge, experience and understanding/retention (e.g. review of manuals, slides, exercises, discussions, etc). The early focus is at a higher strategic level (concepts) how change and risk is part of business and can be broken down into processes and when combined can be integrated into the greater management system. Clarifications occur on risk terminology, types and how to identify, analyze and respond to them. Lifecycles are covered and how to work with others to ensure the change and risk is formally managed (proactive and reactive aspects).

Table of Contents

  1. Introduction
  2. What is Change Management
  3. Change Management Phases of Transition
  4. Change Processes
  5. Introduction to Risk Concepts
  6. Risk Management Systems
  7. Tools and Techniques, Templates, and Methodologies

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Course 5 – Conflict Resolution

Total Duration: 8 hours (1 day) In Class

Course Overview

In its simplest form conflict is a disagreement typically stemming from a lack of communication or poor communication. It is a normal and healthy part of any relationship as no two people view the world in the same way. It should not be about right or wrong; but often it is. We make it about winning or losing. We see it as a threat and we respond to conflict based on our perception of the threat as we see it. It is not usually isolated to the present situation; it is a reflection of our past experiences with conflict and the results of that conflict. This workshop explores the “Why” of our personal reactions to conflict, how to stay in the present, take the personal out of the conflict and see the facts not the story. To feel secure in the knowledge the relationship can survive challenges and disagreements.

Key Outcomes

Upon completion of this course, participants will be able to:

  • What we bring personally to a conflict
  • How it affects the way we deal with conflict
  • The influence it has on our lives
  • How important it is to deal with conflict
  • Never making it about judgement or being a good or bad person
  • How to positively resolve conflict

Content

  • Personal definitions of conflict and our responses
  • Sense of Self – How we see ourselves in any conversation, sense of self is vulnerable. One party maybe discussing the situation / issue at hand; but the other may be discussing their fears. To them this is the real conversation
  • State of Mind – How we feel in the moment affects our response to conflict, how to recognize where we are and consider how that maybe affecting our response to conflict
  • Perception refers to how we see the world, our actions, emotions, thoughts & feelings are triggered by perception of surroundings & dependent on how threatened we feel
  • Stories – Conflict is not isolated to just the situation at hand, it is based on the past experience. How to differentiate between fact and story
  • Phases of conflict, the moment of choice and identifying personal goals of conflict
  • Causes of conflict in the workplace, successful resolutions, personal and professional
  • Successful resolutions personal and professional

Table of Contents

  1. Conflict - What is it, personal definitions, key points
  2. Perception - Find it
  3. State of Mind - Be aware of it
  4. Story - Don't do it
  5. Goals - Finding Trust
  6. Safe - Feel or leave it
  7. Styles - Determine yours

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Course 6 – Supervisors/Foreman

Total Duration: 24 hours (3 days) In Class

Course Overview

Front line supervisors & foreman have the most challenging positions in any organization, yet they often receive very little formal training to supervise. They transition from being a crew member to a management position. They are expected to manage members of a crew they worked with, sometimes for years. They are the highly skilled on the line; but are perhaps not as highly skilled to manage. This workshop delves into skills necessary to deal with the typical management issues in supervision. Roles, hires, leadership, conflict, team culture and training.

Key Outcomes

Upon completion of this course, students will recognize:

  • What we each bring to the workplace personally
  • Recognizing the impact “personal” has on our ability to manage effectively
  • How to maximize the best in ourselves and those we manage
  • The importance of behavior in building culture
  • Conflict resolution, the part our perceptions play in conflict and where it comes from
  • Hires - the good, the bad, and the ugly; what we need in a hire to be productive
  • Addressing basic human needs in the workplace as a supervisor
  • Employee development strategies for recruitment and retention
  • Best practices in hands on site management

Course Content

  • Personal Assessment Report - Behaviors, ability to learn, integrity, work drive, moral code, cognitive attitude – numerical, verbal, reasoning skills, managing task structuring, leadership ability, the view from the crew of supervision
  • Defining what we want in a good hire, labor shortage, green employees
  • What we bring to the job personally and the impact it has on our leadership
  • Conflict, what is it, why does it happen, how to deal with conflict effectively
  • Creating a positive team culture, the difference between those who can't and those who won't
  • Training soft and hard skills necessary for the job on the line and in the office
  • Day-to-day site management and best practices

Table of Contents

  1. The Industry, The Issues
  2. Description of a Supervisor
  3. Hires and Fit
  4. Baggage and Conflict
  5. Behavior / Attitude / Personalities
  6. Employee Development Strategies
  7. Site Management

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Course 7 – Leadership

Total Duration: 24 hours (3 days) In Class

Course Overview

This training introduces principles of a culture of value. A workplace where employees feel valued, respected and appreciated. When people feel appreciated and valued, they become engaged, motivated and accountable. They are comfortable saying what they think knowing their opinions matter and are respected for the part they play in the company. Communication becomes easier, open and more effective. Personal assessments done in this workshop are especially valuable and lay groundwork for exploring where we come from, why we do what we do, how our personal lives can impact the workplace. This builds appreciation & understanding where others are coming from with practical application of leadership principals and styles.

Key Outcomes

Upon completion of this course, students will recognize:

  • If their leadership is not about people, they are not leading people anywhere, the difference between management and leadership
  • Management is doing things right; leadership is doing the right thing
  • Management works, it just doesn’t work as well as leadership
  • The right thing is getting to know your people, value who they are, appreciate the talent they bring to your company
  • Find their value, tell them you know their value

Course Content

  • Assessment Report- Managerial Style Testing - Three levels, each with an evaluative report and explanation of aptitude, results, list of strengths and developmental concerns, desirable & undesirable behaviors. Identifying management styles & leadership qualities to direct, motivate, make decisions & ethically, focus on productivity indices & career development component.
  • Effective Performance - First Impressions, body language, verbal communication, tone, appearance, posture and their influence on leadership.
  • Etiquette and how it influences people positively, building self-esteem & self-confidence.
  • Employee's view of leadership and performance, What they look for in leaders
  • Culture, training, mission and vision statements, the importance of each
  • Human needs, the pyramid, leadership styles, core principles of leadership, empowerment

Table of Contents

  1. What is leadership
  2. What do we all bring to the workplace
  3. Basic Human Needs - The Differences, now and then
  4. The Impressions we make
  5. What Matters to Employees
  6. People & Thought
  7. Conflict
  8. Employment Development Strategies
  9. Leadership Styles and Principles of Good Leadership

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